Sample returns notice: This is placeholder content for site design and should be replaced with a return and exchange policy aligned to Kathy & Molly’s actual fulfillment, hygiene, and consumer-law obligations before launch.
Sample return window
For this design template, eligible merchandise may be requested for return within 30 days of delivery. The final policy must state the actual return period and how the customer should begin a request.
Sample condition requirements
Items should be unworn, unwashed, free from fragrance or damage, and returned with original tags and packaging. Clearly identify any final-sale, intimate, custom, or hygiene-sensitive items that cannot be returned under the live policy.
Exchanges and refunds
The final policy should explain whether exchanges are offered, how shipping charges are handled, the refund method and processing timeline, and what happens if an item arrives damaged or incorrect.
How to start a request
Replace this text with the official returns email, online portal, or order-support process before publishing.